Overview

• At least several hundred positions were cut on July 17–18 across frontline support, training and certification, and the AWS Worldwide Specialist Organization after a strategic internal review.
• Affected employees report receiving sudden termination emails with systems deactivated, and Amazon has pledged at least 60 days of pay, benefits continuation and severance support.
• AWS sales rose 17 percent year-over-year to $29.3 billion in the first quarter while operating income grew 23 percent to $11.5 billion, highlighting continued financial strength.
• Amazon spokesperson Brad Glasser said the cuts enable resource optimization and innovation investment, and an AWS spokesperson noted overall headcount will grow given thousands of open roles.
• The job reductions follow CEO Andy Jassy’s June warning that generative AI adoption would streamline tasks and shrink certain white-collar headcount as part of a broader cost-discipline strategy.