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Austria and Germany Issue Fresh Warnings on Smishing and Bank Fraud

Banks and police stress they never request TANs or passwords by phone or SMS.

Overview

  • Austrian authorities, including the Finance Ministry and ÖGK, are alerting the public to a new wave of fraudulent SMS that mimic official messages and urge recipients not to click links or share personal data.
  • Germany’s BSI reports that attacks on bank customers continue to rise, with President Claudia Plattner urging skepticism toward suspicious messages, even as the growth rate of incidents shows signs of easing.
  • A Duisburg couple lost a low six-figure sum after a ‘shock call’ impersonating their son, and police advise hanging up, verifying via known numbers, and never handing over cash or valuables to strangers.
  • Experts warn that criminal groups are using artificial intelligence to craft convincing texts, deepfakes, and automated chats, increasing the plausibility and speed of scams.
  • Survey data underscore the scale of exposure, with around 85% of respondents in Austria reporting being targeted and roughly a quarter of German respondents encountering attempted or successful online fraud, most often in online shopping, phishing, and identity theft.