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Australian Government Launches Investigation into Nationwide Optus Outage Affecting Half the Population

Investigation follows 12-hour Optus network blackout which disrupted critical services, business operations, and emergency calls, with government aiming to identify and rectify vulnerabilities in country's telecommunications infrastructure.

  • The Australian Government has launched an investigation into a nationwide blackout affecting the Optus, the country's second-largest telecom provider, which disrupted services for nearly 40% of the population, significantly impacting businesses and emergency services.
  • During the 12-hour event, key services including electronic payments, transportation, and hospital services were disrupted, furiously frustrating the customers and shedding light on potential vulnerabilities in Australia's telecommunications infrastructure.
  • Although the definitive cause of the outage has not been announced by Optus, cyber attacks have been ruled out and it's speculated that a software update might have initiated a routing mishap, resulting in the network blackout.
  • Government representatives have expressed upset over Optus's response to the incident, urging transparency and suggesting possibilities of switching critical services to other companies. The government also intends to scrutinize post-outage procedures of major telecom providers.
  • The blackout also revealed the risks of Australia's increasingly digital society, highlighting the dependency on internet and digital systems for basic everyday services such as payments, bookings, and medical care.
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