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AT&T Tests Network-Level AI Receptionist to Screen Calls for Select Customers in 2025

The carrier will run a limited 2025 test that evaluates callers using network signals plus user preferences.

Overview

  • The AI assistant answers unknown numbers, asks who is calling and why, and passes calls through only if they meet criteria such as a human voice or urgency.
  • Live transcripts appear in AT&T’s app in real time, letting users pick up mid-conversation or review an AI-generated summary afterward.
  • Users can set custom rules and place trusted contacts on a Do Not Screen list so frequent or essential numbers reach them directly.
  • Because the assistant runs in AT&T’s network, it works on any phone on the carrier rather than requiring device-specific features like Google’s Pixel Call Screen.
  • AT&T positions the tool as an extra layer atop its existing spam defenses, which the company says already block more than 2 million robocalls each month.