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AT&T Launches Claims Portal for $177 Million Data Breach Settlement

Customers have until Nov. 18 to file documentation-backed claims for up to $7,500; distributions are delayed pending a Dec. 3 fairness hearing with payments contingent on any appeals.

An employee assist a customer with a smartphone at an AT&T Inc. store in Newport Beach, California, on Thursday, Aug. 10, 2017.
FILE - An AT&T sign is seen at a store in Pittsburgh, Monday, Jan. 30, 2023. 
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Overview

  • Kroll Settlement Administration has begun emailing notices from [email protected] and opened an online portal for eligible class members to submit claims.
  • The settlement allocates $149 million to documented-loss claims from the March 2024 breach that exposed Social Security numbers and other personal data, and $28 million to compensate the July 2024 leak of call and text records.
  • Claimants may recover up to $5,000 for losses tied to the first breach and up to $2,500 for the second, with combined claims capped at $7,500 for those affected by both incidents.
  • Actual payouts will depend on submitted documentation, the total number of valid claims and pro rata distribution, meaning most recipients may receive less than the maximum amounts.
  • A U.S. District Court fairness hearing is set for Dec. 3 in Dallas, and final distributions will await the judge’s approval and resolution of any appeals as AT&T continues to deny liability.