Overview

• Texas now ranks third highest in copper theft incidents across AT&T’s nationwide network, driven by surging metal prices.
• Since early 2025, AT&T has spent over $1 million on repairs in Dallas-Fort Worth and more than $30 million nationwide combating theft damage.
• Repair crews are navigating toxic fumes, contaminated water and confined spaces to replace cables stripped of copper and fiber.
• AT&T has installed locks on manholes, welded lids, fitted metal casings on poles, embedded trackers in cables and removed copper lines from some manholes to deter thieves.
• Sourcing replacement copper has grown increasingly difficult, prolonging outages for affected customers.