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Athenahealth Details AI-Native Encounter With Ambient Scribe and Copilot

User testing begins in early 2026 with the ambient scribe included at no extra charge.

Overview

  • The redesigned encounter embeds athenaAmbient to capture clinician–patient conversations and draft notes, diagnoses, orders and prescriptions inside athenaOne.
  • Sage, an AI clinical copilot in limited release, summarizes charts and answers point-of-care questions, and is built to swap large language models after initial training on ChatGPT.
  • athenaAmbient enters user testing in February 2026 and the broader encounter starts testing in the first half of 2026, so the features are not yet generally available.
  • The ambient scribe will be delivered via routine athenaOne updates at no additional cost, will be auto-embedded in workflows with a clinician toggle, and requires patient consent before use.
  • The AI experience taps athenahealth’s cloud platform and ChartSync to surface insights from external EHRs, payers and registries, aligning with market moves that KLAS research links to better EHR experience.