Overview

• A Coldplay kiss-cam clip from July 16 captured CEO Andy Byron embracing HR director Kristin Cabot, propelling millions of views and sparking online investigations.
• The company issued an official statement on July 18 refuting a purported apology from Byron, attributing the message to parody accounts.
• Neither Byron nor Cabot have made direct public comments since the footage went viral.
• Former employees have reemerged with allegations that Byron fostered a “toxic” environment and say colleagues are mocking the scandal.
• Byron’s wife removed his surname from her social profiles after the incident, fueling debate over privacy, misinformation and corporate reputation.