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Assurance Maladie Starts Email Alerts Every 10 Days to Help Patients Spot Fraud

The campaign urges insured people to review Ameli reimbursements given a €13.8 billion deficit.

Overview

  • Every ten days, insured people will receive an email when reimbursements have been made in their name, prompting them to log into Ameli to view details.
  • Emails do not list amounts or acts and instead direct users to the “mes paiements” section to check recent reimbursements.
  • Suspicious items can be reported immediately through the Ameli chatbot by selecting the option to “signaler un remboursement suspect.”
  • Direct reporting from the “mes paiements” page is planned for the first quarter of 2026, according to Assurance Maladie.
  • CNAM cites €628 million in improper payments stopped in 2024 and says over 70% of detected frauds involve health professionals, highlighting examples such as an €8,000 prostheses bill after a €40 dental cleaning.