Overview

• ASKUL said a ransomware infection on Oct. 19 triggered system failures that suspended ordering and shipping for its ASKUL and LOHACO services.
• Pending orders that have not shipped are being canceled as the company works on recovery, which it says has no estimated timeline.
• MUJI’s online store became unavailable on Oct. 19, and operator Ryohin Keikaku cited potential impact through logistics outsourced to an ASKUL subsidiary.
• LOFT also paused new online orders on Oct. 20, with both retailers indicating their recovery depends on ASKUL’s system restoration.
• The disruption follows a broader wave of ransomware incidents in Japan, including Asahi Group, where security firms reported dark‑web postings of stolen data and experts warned that recoveries often take a week or longer.