Overview
- The October 31 delivery to a Southport flat led to an exchange recorded on audio published by local media.
- In the recording, the driver tells 22-year-old Necati Ayhan, who reports fibromyalgia and autism, "You don't look disabled to me."
- Ayhan says he also heard the driver mutter "disabled my a**e" after he declined to carry shopping up the stairs.
- He returned the order, filed a complaint at Asda's Central 12 store, and received a £30 voucher to cover taxi costs.
- Asda says it is treating the complaint as a priority, while Ayhan says the store told him he would not be informed of any outcome.