Overview

• Alert applies to DH5S102BW (465/3594) and DH5S102BB (525/6921) units sold between February 1 and August 29, 2025 in the UK.
• Customers are instructed to stop using the dryers immediately and unplug them while verification is arranged.
• Hisense traced the fault to compressor wiring that can contact the drum support wheel, causing insulation damage, overheating and a potential fire hazard.
• The manufacturer is offering free in-home inspections and repairs, with a dedicated support line and email for checks using appliance serial numbers.
• The wider manufacturer recall covers products built November 2024 to March 2025 across multiple European markets, includes 70+ batch codes, has been reported via the Safety Business Gateway, and Argos will share customer details to enable follow-up.