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ARD and ZDF Flooded by Coordinated Mass Complaints

A website offering pre-written grievance templates is driving the surge in submissions that often fall short of broadcasters’ formal complaint standards.

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Overview

  • ZDF recorded 17,000 program complaints in just a few months of 2024, exceeding ten times its 2023 total.
  • ARD’s Munich program direction unit received 31,000 submissions and acknowledges even higher overall numbers across other regional stations.
  • rundfunkalarm.de supplies themed templates and pre-formulated letters prompting users to accuse broadcasts of “propaganda” and imbalance.
  • Broadcasters stipulate that valid complaints must concern already aired programs and be sent to the responsible Landesrundfunkanstalt’s Rundfunkrat.
  • ZDF notes that some viewers continue to submit detailed, constructive feedback aimed at preserving or improving program quality.