Overview
- Apple sold out the iPhone Duo online within hours and many customers now face delivery dates pushed into January or later, with carriers offering small gestures to affected buyers.
- Company executives said production ramp-up is progressing but they cannot predict when supply will meet demand, leaving short-term inventory tight.
- A small number of users reported cracks and bright lines near the hinge on the inner display, and Apple is offering replacements for affected units.
- Some units lock the Display Zoom choice made during setup so users cannot change text and icon size later without erasing the phone, and Apple has not announced a software fix.
- Secondary resellers who hoarded stock are reporting losses as enthusiasm cooled, and Apple told investors on its earnings call that higher storage-chip costs and stepped-up supplier work with firms like Perryman are adding pressure to margins and production.