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Apple’s iPad Self Service Repair Program Undercut by High Part Prices

Independent technicians warn that genuine parts often cost almost half the price of a new iPad, making repairs uneconomical.

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Overview

  • Apple launched its Self Service Repair program for iPads in late May, providing genuine parts and repair manuals to the public.
  • Independent technicians report that a new USB-C port for the iPad Pro 11 costs $250 from Apple compared with under $20 for aftermarket options.
  • XiRepair founder Jonathan Strange found that more than a third of parts plus labor and profit exceed half the cost of buying a new device.
  • Repair professionals assert Apple prices parts based on device replacement value rather than manufacturing cost to discourage independent fixes.
  • US PIRG and industry advocates are calling on Apple to adopt more competitive pricing to make genuine repairs accessible and reduce electronic waste.