Overview
- A custodial mother said her ex, set as the Family Sharing organizer, monitored the children’s locations and enforced Screen Time limits during her custody days.
- Apple support told her they could not override the organizer to transfer the children, and the company declined detailed comment beyond pointing to support documents.
- Google’s Family Link and Microsoft Family Safety follow similar single-organizer assumptions, and both companies offered only broad statements about documentation or escalation.
- Standard advice to escape the setup involves creating new Apple IDs, which can erase purchases, photos, messages, and years of digital history for children and parents.
- Experts urge fixes such as dual-organizer roles, a custody-order override, audit logs, lossless child transfers, and specialist support escalation, but no company has announced changes.