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Apple Will Close Its Support Community Forums on November 20

Apple says a strategic review of customer needs prompted the shutdown, directing users to its official Support site while the archive’s future remains unconfirmed.

Overview

  • Apple placed the Apple Support Community into read-only this week and posted a notice saying the forums will permanently close on November 20, 2026.
  • The site notice thanks volunteer contributors and tells users to use the official Apple Support website and app for help going forward.
  • Reporters and users note uncertainty over what will happen to the forum archive, and some outlets observed the sign-in button now leads to an internal Apple login page that suggests public access is restricted.
  • Longtime contributors say the abrupt move left volunteers with no chance to post goodbyes or export content, raising concerns that niche troubleshooting answers and reputations could be lost.
  • The forums dated to 1998 and over time lost regular Apple staff participation, and coverage suggests the shutdown reflects a push toward centralized support, third-party communities like Reddit and MacRumors, and automated tools such as AI assistants.