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Apple Vision Pro Users Report Mysterious Cracks in Front Glass

Affected customers face uncertainty as Apple has yet to officially acknowledge the issue, with repair costs reaching up to $800.

Overview

  • Reports of spontaneous cracks in the Apple Vision Pro's front glass have emerged, with users claiming the damage occurs without any apparent cause.
  • Affected users have shared their experiences on Reddit, noting that the cracks often appear after the device is left charging overnight with the cover on.
  • Speculation about the cause of the cracks includes overheating during charging or tension from the headset's straps, but no definitive explanation has been provided.
  • Apple has not officially recognized the issue as a manufacturing defect, leaving some users facing repair costs up to $800 without AppleCare.
  • A few users have managed to receive free replacements or repairs after contacting Apple, but experiences vary widely among affected customers.