Overview
- Apple has placed its official Apple Support Community in read-only mode and says the forum will be permanently closed on November 20, 2026.
- The company told US media the decision followed a strategic review and is directing users to its official support website or to chat and phone contact options for help.
- Apple has not said whether it will keep the existing posts online after the shutdown, prompting concerns that solutions for older or rare device problems could be lost.
- The closure ends nearly 30 years of volunteer peer-to-peer troubleshooting that many users relied on, while Apple’s developer forums and independent third-party forums remain available as alternatives.
- Users and reporters have criticized the short notice and noted Apple’s recent heavier use of AI in support, though Apple did not cite AI as the reason for the forum’s closure.