Particle.news

Apple to Shut Down Its Decades‑Old Support Forums on November 20

The site was put into read-only immediately and users are being routed to Apple's official support site with no public explanation from the company.

Overview

  • Apple posted a notice saying the Apple Support Community will permanently close on November 20, 2026 and set the forums to read-only so no new posts can be made.
  • Observers reported the final public posts appeared shortly before the switch to read-only and the forum's sign-in button now leads to an AppleConnect page labeled for internal use.
  • Apple's on-site message thanked volunteer contributors and directed users to the official Apple Support site while offering no public reason for the shutdown.
  • News outlets pointed readers to third-party alternatives for peer-to-peer help, including the MacRumors Forums and Reddit, as community workflows face disruption.
  • The forums trace back to 1998 and served as a long-running user-to-user troubleshooting archive, so the closure raises questions about access to community knowledge and whether Apple will preserve internal archives.