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Apple to Close Support Community Forum on November 20, 2026

The move removes nearly 28 years of user troubleshooting threads with no public plan for preservation or export.

Overview

  • Apple posted a notice Wednesday that the Apple Support Community is now read-only and will permanently close on November 20, 2026.
  • Visitors can still browse existing threads but cannot post new questions or replies and the site’s Sign in link points to an internal AppleConnect portal.
  • Apple told MacRumors it decided to sunset the platform after a review of strategy and customer needs but gave no public explanation beyond the brief site message.
  • The notice does not say whether posts, user reputation data, or export tools will be preserved, leaving users uncertain about saving fixes for older or rare problems.
  • The forums began in 1998 and grew into a long-running user-to-user help repository before Apple largely stepped back from staff participation in 2023, and outlets are directing users to Apple Support, MacRumors, Reddit, or AI tools as alternatives.