Overview
- The Apple Support Community was placed into read-only mode on Tuesday and Apple announced the forums will permanently close on November 20, 2026.
- Apple told MacRumors it made the decision after a “careful evaluation of strategy and customer needs” and it is pointing users to the official Apple Support site for help.
- The public sign-in currently routes to an internal AppleConnect page, and Apple has warned the forums can be expected to be removed after November 20 rather than left as a permanent archive.
- Longtime volunteer contributors were blindsided by the sudden change and lost the chance to post farewells, raising questions about recognition, export options for user data, and preservation of troubleshooting knowledge.
- Users and reporters note likely migration paths for peer-to-peer help include Reddit and independent forums such as MacRumors, while commentators say the move reflects broader shifts in how companies manage user-generated support and control official messaging.