Overview
- Apple told 9to5Mac that visible marks on retail demo units largely come from material transfer off worn MagSafe stands and can be wiped off.
- Apple also cited expected wear on the anodized aluminum edge around the camera plateau, describing it as normal surface abrasion over time.
- Some customers reporting from Apple Stores say certain marks did not clean off, leaving parts of the explanation contested in user accounts.
- Independent tests from JerryRigEverything and iFixit rate the phones as broadly durable with strong scratch and bend resistance, aside from a narrow camera-edge area.
- Reports note the marks are most noticeable on store demos and darker finishes, with reviewers advising cases as Apple addresses display-stand abrasion.