Overview
- Apple Pay, Apple Cash, Apple Card, and Wallet services experienced a global outage on May 16, 2025, impacting users in the US, UK, France, Canada, India, and Spain.
- The outage began in the US at approximately 10:00 a.m. PT, with reports peaking at nearly 3,000 by 11:08 a.m. PT before gradually declining.
- UK users reported similar issues starting around 9:30 a.m. PT, with 92% of complaints related to payment failures and others to app functionality.
- Dependent services like Uber and Lyft were also disrupted, leaving users unable to complete rides or payments.
- Apple updated its System Status page by early afternoon to confirm ongoing disruptions, stating that remediation efforts are underway.