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Apple Pay Outage Disrupts Payments Across Six Countries

Apple acknowledges widespread issues with its payment services as users report transaction failures and dependent services face disruptions.

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Apple's mobile payment services Apple Card, Apple Cash, Apple Pay and the Wallet app were experiencing outages on Friday.
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Overview

  • Apple Pay, Apple Cash, Apple Card, and Wallet services experienced a global outage on May 16, 2025, impacting users in the US, UK, France, Canada, India, and Spain.
  • The outage began in the US at approximately 10:00 a.m. PT, with reports peaking at nearly 3,000 by 11:08 a.m. PT before gradually declining.
  • UK users reported similar issues starting around 9:30 a.m. PT, with 92% of complaints related to payment failures and others to app functionality.
  • Dependent services like Uber and Lyft were also disrupted, leaving users unable to complete rides or payments.
  • Apple updated its System Status page by early afternoon to confirm ongoing disruptions, stating that remediation efforts are underway.