Overview

• Self Service Repair and the Genuine Parts Distributor program are now live in Canada, expanding access to official parts, tools and repair information.
• Self Service Repair provides manuals, Apple Diagnostics and rentable toolkits for select iPhone, iPad and Mac models, plus Studio Display and Beats Pill, and is aimed at experienced repairers.
• Repair providers without a direct Apple relationship can source genuine iPhone and iPad components through MobileSentrix under the distributor program.
• Apple frames the expansion as improving repair convenience and sustainability, noting most Canadians live within a 30‑minute drive of an Apple Store, an authorized provider or an independent repair shop.
• Reporting highlights cost and design concerns, with examples showing DIY kits priced above Apple’s in‑store repairs (iPhone 16 battery kit $135 vs about $99; camera kit $219 vs $169), partially offset by credits for returned parts and tempered by criticisms of difficult-to-repair designs like glued batteries.