Overview

• Apple identified a “very small percentage” of Mac mini (2023) units with the M2 chip that may unexpectedly lose power and launched the service program on June 13, 2025.
• The program covers devices manufactured between June 16 and November 23, 2024, and applies worldwide without charge.
• Users can enter their Mac mini’s serial number on Apple’s website to confirm eligibility for the no-cost repair.
• Repairs are available at Apple Retail Stores or Apple Authorized Service Providers and remain covered for up to three years from the original purchase date.
• Customers who already paid for a power-related repair can contact Apple for a possible refund, though units with physical damage or unauthorized upgrades must be fixed before service.