Particle.news
Download on the App Store
16 ARTICLES
·
5d ago

Apple Issues Fix and Pauses Older iOS Updates After Telstra 000 Glitch on Legacy iPhones

Apple issued a fix, with older-branch updates paused to protect emergency-call reliability.

Image
WA Police have issued an urgent warning after discovering some iPhone devices may be unable to call emergency services. 
Image
Telstra is investigating an issue making and receiving calls on older Apple devices.

Overview

  • WA Police and Telstra warned that some older iPhones temporarily could not make or receive calls on Telstra, including 000, before authorities said the issue was resolved after roughly 12 hours.
  • Apple paused the rollout of iOS 18.7.4, 16.7.13, 15.8.6, and 12.5.8 worldwide while investigating the fault; iOS 26.2.1 remained available and was not implicated.
  • The problem was tied to iPhone 8, 8 Plus and X devices updated to iOS 16.7.13 on Telstra, with some users reporting a complete loss of cellular service until the fix.
  • By Thursday afternoon, Apple released a patch that restores connectivity for the affected Telstra devices, delivered via updated carrier settings after connecting to Wi‑Fi.
  • Optus and TPG/Vodafone reported no impact on their customers, and the episode renewed scrutiny of Triple Zero resilience following earlier emergency-call failures.