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Apple Intelligence Gains Strong Consumer Interest and Monetization Potential

A Morgan Stanley survey reveals high user engagement and willingness to pay for Apple's generative AI features, as the company refines its rollout strategy.

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Overview

  • Nearly 80% of eligible U.S. iPhone users have downloaded and interacted with Apple Intelligence within the past six months, according to Morgan Stanley's survey.
  • Over 50% of surveyed users expressed a willingness to pay at least $10 per month for unlimited access to Apple Intelligence, with 22% willing to pay $15 or more.
  • The survey found that 42% of respondents consider Apple Intelligence extremely or very important for their next iPhone purchase, rising to 54% among those planning to upgrade within a year.
  • Morgan Stanley analysts noted an 11% increase in average willingness to pay for Apple Intelligence since September 2024, now averaging $9.11 per month.
  • Despite early rollout challenges, including delays and glitches, Apple Intelligence is perceived as exceeding consumer expectations and could play a pivotal role in Apple's AI strategy.