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Apple Faces Backlash Over Delayed Siri AI Features

Critics highlight Apple's poor communication and underwhelming AI performance as factors impacting its credibility and product appeal.

  • Apple's delay in launching promised Apple Intelligence Siri features has drawn criticism from analysts and longtime observers of the company.
  • Ming-Chi Kuo and others argue that Apple's handling of the delay, through an unofficial press statement, has damaged its public image and customer trust.
  • The delayed features, initially showcased at WWDC 2024, are now expected in the next year, leading to skepticism about Apple's ability to compete in AI innovation.
  • John Gruber and other commentators have pointed out that Apple's AI struggles could negatively impact iPhone sales and shipment forecasts for 2025.
  • Calls have been made for CEO Tim Cook to address the situation directly, following the example of Steve Jobs' transparent handling of past Apple controversies like Antennagate.
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