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Apple Entrusts Tata with iPhone and MacBook Repairs in India

This expansion underlines Apple’s strategy to diversify its supply chain away from China with enhanced repair networks plus increased production capacity in India

A technician repairs an iPhone in a repair shop in Marseille, France, July 3, 2017.   REUTERS/Jean-Paul Pelissier/File Photo
Tata will now take over after-sales repair operations from Wistron’s Indian subsidiary.
A salesman checks a customer's iPhone at a mobile phone store in New Delhi, India, July 27, 2016. REUTERS/Adnan Abidi/File Photo
Tata and Apple | Image: Reuters

Overview

  • Tata Group will take over complex iPhone and MacBook repairs from Wistron’s ICT Service Management Solutions unit at its Karnataka campus.
  • Apple’s authorized service centers will maintain basic fixes while advanced motherboard and screen replacements are routed to Tata’s facility.
  • Foxconn is boosting capacity at its Bengaluru plant with plans to begin commercial shipments of India-made iPhones in the June quarter.
  • Tata’s expanded role could set the stage for Apple to sell refurbished devices directly in India, according to CyberMedia Research analysts.
  • The move advances Apple’s broader effort to reduce reliance on China as geopolitical tensions and potential U.S. tariffs on imports intensify.