Overview

• Apple removed both initiatives from its active service program listings, formally closing the time-limited remedies.
• The AirPods Pro program applied to first-generation units built before October 2020 that exhibited crackling, static, or reduced noise cancellation after verification testing.
• The iPhone 12 and iPhone 12 Pro program addressed failed receiver modules on devices manufactured between October 2020 and April 2021, excluding the iPhone 12 mini and iPhone 12 Pro Max.
• Each program ultimately offered three years of coverage from the original sale date after initial two-year windows were extended.
• Owners whose devices fall outside the expired windows must seek standard warranty evaluation or pay for repairs if diagnostics confirm the fault.