Particle.news

Apple Closes Public Access to Its Support Community, Will Shut Site on November 20

Placed into read-only, the decades-old peer-to-peer forums now point users to Apple’s official support site.

Overview

  • Apple posted a notice Wednesday that the Apple Support Community is now read-only and will permanently close on November 20, 2026.
  • The site no longer accepts new posts and the final visible contributions appeared minutes before posting was disabled.
  • The forum’s sign-in button redirects to an AppleConnect page labeled “AC Communities Web – Internal,” which suggests continued internal access for employees.
  • Apple has given no detailed public reason beyond saying it chose to sunset the platform after evaluating strategy and customer needs, and reporters have sought further comment.
  • Long-running since 1998, the community provided peer-to-peer troubleshooting for decades and users are being steered to Apple Support and third-party forums such as MacRumors and Reddit while the fate of archived content remains unclear.