Overview
- Eligible items received from November 12 through December 25, 2025 can be returned through January 8, 2026 in the U.S., Canada, the U.K., Australia, and many other markets.
- Select countries including Italy, Spain, Japan, and Mexico allow returns through January 20, 2026 for qualifying purchases made through January 6, 2026.
- iPhones financed through carriers such as T‑Mobile or Verizon are excluded from the extended window and follow Apple’s standard return terms.
- Apple Gift Cards, opened software, electronic software downloads, and Apple Developer products remain ineligible for return under the holiday policy.
- Apple has refreshed retail and online holiday theming and added seasonal gift recommendations and personalized gift emails in the Apple Store app.