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AOL to Shut Down Dial-Up Internet Service on September 30

Following a routine product review by AOL, subscribers in rural, low-income areas must find new connections.

Overview

  • On September 30, AOL will discontinue its dial-up internet service along with the AOL Dialer software and AOL Shield browser.
  • The shutdown ends a 34-year run for a platform that introduced tens of millions of people to the early Internet.
  • Only a few thousand users remain on dial-up plans, primarily in areas where high-speed broadband is unavailable or prohibitively expensive.
  • AOL says the decision follows routine product evaluations and will not affect any other benefits in existing AOL plans.
  • The move underscores the industry’s shift toward always-on cable, fiber, satellite and mobile networks and highlights persistent gaps in rural connectivity.