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AOL Retires Dial-Up Internet Effective Today

The company cites a routine product review, with email and other plan benefits continuing.

Overview

  • The shutdown also removes legacy AOL Dialer software and the AOL Shield browser optimized for dial-up connections.
  • AOL says the change affects the dial-up component of certain legacy AOL, CompuServe, and Netscape Connect plans.
  • Other services in customers’ plans remain available, and account changes can be managed via the AOL plan dashboard or MyAccount.
  • Recent data show as many as 163,000 U.S. households still use dial-up, though only a few thousand were paying AOL subscribers.
  • AOL, now part of Yahoo under Apollo’s ownership, continues to sell support and identity-protection services and maintains free email.