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5h ago

ANZ Apologizes After Errant Email Tells Staff Their Exit Dates Before Redundancy Talks

The bank said an automated HR process triggered the messages during a restructuring overseen by new chief executive Nuno Matos.

The logo of the ANZ Banking Group is displayed in the window of a newly opened branch in central Sydney, Australia, April 30, 2016. REUTERS/David Gray/File Photo
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Overview

  • ANZ offered psychological counselling and issued an unconditional apology after the emails went out on Wednesday.
  • Management said redundancy outcome meetings were brought forward and targeted for completion by Thursday.
  • The messages included instructions for returning bank laptops and other company technology.
  • Those affected were relatively senior retail leaders in the bank’s Group 2 and Group 3 cohorts, with the total number undisclosed as some reports cited more than 100 recipients.
  • The Finance Sector Union condemned the handling and said it had not been consulted as of Thursday, as the bank continues a strategic review and recent retail leadership changes take effect.