Particle.news
Download on the App Store

Anthropic Opens One-Week Pilot of ‘Interviewer,’ a Claude-Powered Tool for AI User Research

The chatbot conducts adaptive interviews under human oversight to produce publicly shared insights on how people work with AI.

Overview

  • The pilot is live inside the Claude interface at claude.ai/interviewer, with some users invited via a pop-up to take part.
  • Interviewer automates drafting questions, running 10–15 minute conversations, and summarizing responses, while researchers review planning and analysis.
  • Before the public pilot, Anthropic tested the tool with 1,250 professionals spanning 1,000 general workers, 125 scientists, and 125 creatives.
  • Early results report that 86% say AI saves them time and 65% are satisfied with AI at work, with usage split between augmentation (about 65%) and automation (about 35%).
  • Creative and scientific respondents raised concerns about identity, data security, control, and reliance for critical tasks, and Anthropic says it will publish pilot findings and run regular studies.