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4w ago

Anses Report Exposes Health Risks of Algorithmic Management for Delivery Workers

The March 26 report highlights physical and mental tolls on workers, calling for regulatory reforms and greater accountability from platforms like Uber Eats and Deliveroo.

Le nombre de livreurs a explosé depuis la pandémie de Covid-19.
En France, on dénombrerait environ 179 200 livreurs de repas à domicile.

Overview

  • The Anses report, released on March 26, identifies significant health risks for food delivery workers, including stress, burnout, and physical injuries, driven by algorithmic management practices.
  • Workers face 'auto-acceleration' pressures, attempting to anticipate algorithmic decisions, which lead to exhaustion, accidents, and mental health issues.
  • The report criticizes the lack of transparency and social protections for workers, who often operate without adequate safety measures or accident reporting systems.
  • The European Union's 2024 directive on algorithmic transparency and worker protections provides a framework for reform, with member states required to implement changes within two years.
  • Labor unions, including the CGT, have expressed support for the report, emphasizing the need for stronger protections and validation of long-standing concerns about dangerous working conditions.