Overview

• The voluntary global recall covers models A1257, A1647, A1652, A1681 and A1689 following reports of overheating, melting, smoke or fire risks
• Anker detected the fault through enhanced quality assurance protocols and traced it to lithium-ion cells sourced from a single vendor
• U.S. customers can submit a recall claim with a verified serial number or proof of purchase to receive a replacement unit or a gift card
• The U.S. Consumer Product Safety Commission has logged 19 incident reports related to June’s earlier A1263 recall, and regulators worldwide have been notified to monitor compliance
• Anker advises disposing of affected power banks only at facilities that accept lithium-ion batteries to avoid fire hazards