Overview

• Emily Jayne Andres was found responsible for 15 breaches of consumer law after a pattern of non-delivery across two years.
• The penalties comprise a $48,250 fine plus $51,760 in compensation to affected couples.
• Complaints spanned March 2023 to February 2025, with some newlyweds left up to $5,000 out of pocket.
• Documented cases included a no-show on a wedding day and a $3,150 video package that was never delivered, with customers reporting they were ghosted.
• The business has 28 days to appeal, and regulators had already issued a public warning advising consumers not to deal with the trader.