Overview
- The state reports procurement of 11.93 lakh metric tonnes of paddy from 1,77,934 farmers with about ₹2,830 crore credited to bank accounts.
- Helpline 1967 runs Monday to Saturday from 10 a.m. to 6 p.m., with each complaint formally recorded and tracked until resolution.
- The control room is based at the Kanuru Civil Supplies Bhavan in Vijayawada.
- Grievances covered include registration issues, token delays, weighing disputes at RSKs or mills, pending FTOs, and shortages of transport or gunny bags.
- Farmers are asked to keep Aadhaar, registration ID, token details, village name and RSK information ready, as district and mandal officials proactively contact stakeholders to identify problems.