Anand Mahindra Responds Gracefully to Scathing Criticism of Mahindra Cars

The Mahindra Group chairman acknowledged the critique, reflected on the company’s journey, and emphasized a commitment to continuous improvement.

An X user criticized Mahindra cars for their design, reliability, and service quality, comparing them unfavorably to competitors like Hyundai.
Anand Mahindra responded constructively, sharing the company’s progress since 1991 when it was advised to exit the car business due to foreign competition.
Mahindra expressed gratitude for the criticism, stating it fuels the company’s drive to improve and acknowledged there is still room for growth.
The critic deleted the original post after a call from Mahindra’s marketing team and later praised Mahindra’s constructive response.
The exchange coincided with the launch of Mahindra’s XEV 9e electric SUV, priced at Rs 21.90 lakh, with deliveries expected to begin in February 2025.