Particle.news

Download on the App Store

American Airlines Pulls Gate Bag Sizers, Shifts Size Checks to Lobby to Speed Boarding

Size limits remain unchanged, with agents visually assessing bags under guidance to err toward the customer.

Overview

  • The airline began removing metal sizers from gates on October 6, confirming the devices now sit in airport lobbies for passengers who want to self-check dimensions.
  • Carry-on allowances are unchanged: one personal item up to 18 x 14 x 8 inches and one carry-on up to 22 x 14 x 9 inches.
  • An internal memo tells staff to use judgment, err on the side of the customer, and only force-check luggage that is clearly oversized.
  • Gate teams will continue to monitor bags, rely on visual assessments, and can require checks, with oversized-bag fees reaching as high as $200.
  • American frames the shift as part of boarding improvements rolled out since 2024, while travelers raise concerns about more subjective and inconsistent enforcement.