Overview

• The April 24 incident on American Airlines Flight AA950 involved a female first-class passenger attempting to enter the cockpit to question pilots about a departure delay.
• Flight attendants restrained the woman, knocking her to the ground, and escorted her back to her seat before removing her from the plane.
• A male first-class passenger also became disruptive during the incident, shouting in Portuguese and escalating tensions onboard.
• The flight returned to the gate at São Paulo–Guarulhos International Airport, delaying departure by two hours and 25 minutes as both passengers were handed over to local police.
• Viral video footage of the altercation has drawn attention to rising cases of disruptive passenger behavior and the challenges faced by airline crews in maintaining onboard safety.