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American Airlines Faces Financial Setback, Revises Strategy

CEO Robert Isom acknowledges missteps in ticket sales approach and forecasts lower earnings for the second quarter.

Overview

  • Chief Commercial Officer Vasu Raja will leave the company in June amid strategic changes.
  • American Airlines lowers its second-quarter profit outlook, expecting earnings per share between $1.00 and $1.15.
  • The company's stock dropped over 13% following the revised earnings forecast and strategic shifts.
  • Changes in ticket sales strategy, including promotion of direct bookings, contributed to weaker-than-expected performance.
  • American Airlines aims to adjust its approach to regain customer trust and improve market competitiveness.