American Airlines Faces Financial Setback, Revises Strategy

CEO Robert Isom acknowledges missteps in ticket sales approach and forecasts lower earnings for the second quarter.

Chief Commercial Officer Vasu Raja will leave the company in June amid strategic changes.
American Airlines lowers its second-quarter profit outlook, expecting earnings per share between $1.00 and $1.15.
The company's stock dropped over 13% following the revised earnings forecast and strategic shifts.
Changes in ticket sales strategy, including promotion of direct bookings, contributed to weaker-than-expected performance.
American Airlines aims to adjust its approach to regain customer trust and improve market competitiveness.