Overview

• Sara Blake Cheek posted photos and said a crew member told her to fasten her shirt before boarding, alleging others in similar outfits were not approached.
• American Airlines replied publicly with an apology, said it was sharing the report with crew leadership, and asked Cheek to provide contact details for a follow‑up.
• Cheek was not removed from the flight, and no independent third‑party corroboration of the interaction has been published so far.
• American’s contract of carriage offers only broad guidance to “dress appropriately” while prohibiting bare feet or offensive clothing, leaving frontline discretion.
• Reporting notes American last year tightened internal procedures to restrict unilateral action by staff on non‑safety issues such as attire, requiring additional review.