Overview

• AMD and ASRock have identified memory compatibility issues in earlier BIOS versions as the primary cause of Ryzen 7 9800X3D boot failures on ASRock AM5 motherboards.
• Users are advised to update their BIOS to the latest version, which AMD and ASRock claim resolves the issue for most affected systems.
• Over 100 cases of Ryzen 7 9800X3D failures have been reported, with some involving CPUs failing after passing POST, challenging AMD's explanation.
• AMD emphasizes that these failures represent a small fraction of total systems sold and advises users experiencing unresolved issues to contact customer support or apply for RMAs.
• Some failures have been linked to user error or debris in the CPU socket, which can be addressed through cleaning, though other cases remain unresolved.