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3w ago

AMD Addresses Ryzen 7 9800X3D Boot Failures, Points to Memory Compatibility Issues

The company confirms BIOS updates have resolved earlier boot problems but questions persist over reports of CPU failures post-POST.

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Overview

  • AMD attributes Ryzen 7 9800X3D boot issues to memory compatibility problems in earlier BIOS versions, now resolved through updates.
  • Over 100 user reports claim CPUs failed after passing POST, raising doubts about AMD's explanation and prompting further scrutiny.
  • AMD and ASRock recommend users update their BIOS to the latest version and contact customer support if issues persist.
  • ASRock identified one case of CPU damage caused by debris in a socket, which was resolved after cleaning, dismissing broader hardware defect concerns.
  • AMD maintains that the reported issues are minor and resolvable, while users demand greater transparency and accountability regarding the failures.