Overview
- The €15 fee per missing or additional guest went into effect after a Facebook post last week drew over 27,000 views in its first 24 hours.
- Chef-manager Olivier Vincent said persistent weekly mismatches in party sizes were disrupting service and costing the restaurant.
- L’îlot maintains a 4.7-star Google rating for its inventive gourmet plates served in an intimate, 20-seat setting.
- Customer reactions have been split, with some praising the push for accountability and others decrying penalties for genuine last-minute emergencies.
- Fellow small-restaurant owners have backed the policy, citing similar challenges with phantom reservations and sudden cancellations.