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Amazon’s Alexa+ Preview Launch Falters Under Persistent Bugs

Early reviews report frequent failures on basic tasks revealing that the debuting system struggles to match Alexa’s legacy performance.

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Overview

  • Amazon has rolled out Alexa+ in a limited preview for select Echo devices after months of development delays.
  • Reviewers found that Alexa+ lags behind ChatGPT’s voice mode and sometimes underperforms the original Alexa on routine commands.
  • Testers experienced hallucinated shopping recommendations, missing features and failures on simple tasks like alarm cancellations.
  • Amazon executives acknowledge that the hybrid deterministic and large language model design still needs significant refinement before a full release.
  • Apple has scrapped its initial hybrid Siri prototype and delayed its next-generation AI assistant until spring 2026.